Mela Desk
Mela Desk runs your IT department end to end: tickets with SLAs, a self-service portal, live chat, assets, approvals, problems and changes, plus an IT dashboard for uptime, capacity, applications and costs. In Amharic, English and 13 more languages
**Mela Desk** is a complete IT service management (ITSM) and help desk platform for organizations that want enterprise-grade service without enterprise complexity or per-agent pricing. ### What it does - **Tickets and SLAs**: web, email and phone requests in one queue, with response and resolution targets, business hours, escalation and satisfaction surveys. - **Self-service portal and knowled...
IT Service Management Help Desk And Ticketing Mela Desk alternatives
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Mela Desk is listed on SaaSHub but has not entered a VibeVoted session. Once it is sponsored, it is in every hourly draw while it holds credits, and every session publishes what each model on the panel thinks of it, with a note and a suggestion.
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